Frequently Asked Questions | The Hope Ranch Recovery Center | Perris, CA
Joint Commission Accredited LegitScript Certified CA DHCS Lic. #330220AP
24/7 Admissions · (951) 577-2203

Category 01

Insurance & Billing

Many insurance plans provide coverage for addiction and mental health treatment. The Hope Ranch accepts most major private insurance providers and will conduct a free, confidential insurance verification so you know exactly what your plan will cover before committing to anything.

We are unable to accept Medi-Cal, Medicaid, or Medicare. Self-pay options are available — call us to discuss.

We accept most major private insurance providers, including:

  • Blue Cross Blue Shield & Anthem
  • Aetna
  • Cigna
  • United Healthcare & UMR
  • Optum
  • ValueOptions / Beacon Health
  • Humana
  • Magellan
  • Tribal Agencies
  • Most employer PPO plans
We do not accept Medicare, Medi-Cal, Medicaid, or State Health Insurance Plans.

The fastest way is to call us at (951) 577-2203 — our admissions team can run a verification while you're on the phone and explain your benefits clearly. You can also use the insurance verification form on our contact page. Verification is free, confidential, and non-binding.

Absolutely. The Hope Ranch is fully HIPAA compliant and upholds the highest standards for protecting client information 24/7. Your insurance details and all personal health information are handled with strict confidentiality and professionalism. We collect only the minimum information necessary to verify your benefits and will never share your data without your explicit authorization.

Self-pay options are available at The Hope Ranch. If your insurance does not fully cover treatment, or if you do not have insurance, call our admissions team at (951) 577-2203 to discuss private pay arrangements. We work with clients to find a path to care whenever possible.

Category 02

Admissions

Our admissions process is designed to be simple, clear, and compassionate:

  • Contact our admissions team to begin a free insurance verification
  • Complete a brief intake assessment by phone
  • Establish a start date with our team
  • Pack your bags — we'll send you a list
  • Arrive at The Hope Ranch

Everything is 100% confidential and HIPAA compliant. Same-day admissions are available seven days a week.

Today. The Hope Ranch offers same-day admissions seven days a week. If you're ready to start, we're ready to receive you. Call (951) 577-2203 and our team will begin the process immediately.

Pack as you would for a short vacation. We want you to feel comfortable and dignified from the moment you arrive.

  • Season-appropriate casual and workout clothes
  • Boots or shoes you don't mind getting dirty — we're a working ranch
  • Cash or a debit/credit card for small personal expenses
  • Personal hygiene items
  • Personal medications in their original, labeled bottles
  • Your insurance card
  • Photo ID
  • Books, pictures, and personal comfort items from home

Our admissions team will send a full packing list when your arrival date is confirmed.

In most cases, no. If you are eligible for the Family Medical Leave Act (FMLA) and have a qualifying health condition — including substance use disorder requiring treatment — you are generally protected from job loss during FMLA leave. FMLA provides up to 12 weeks of unpaid, job-protected leave per 12-month period for eligible employees.

Our admissions staff and case managers have extensive experience helping clients navigate FMLA, short-term disability, and educational leave of absence. We will guide you through the process step by step.

Call us — we'll help you understand your workplace protections before you commit to anything.

Yes. We welcome clients from across California and nationwide. Our admissions team provides travel assistance coordination as part of the intake process — we'll help you plan your arrival and make sure the transition to the ranch is as smooth as possible. Call (951) 577-2203 and we'll take care of the details.

Category 03

Programs & Treatment

The Hope Ranch offers 30, 60, and 90-day residential programs. We create individualized treatment plans for every client and can extend the length of stay as clinically appropriate. The right duration depends on your substance use history, medical needs, mental health factors, and personal recovery goals. Our clinical team will work with you on this from day one.

We combine evidence-based clinical therapies with holistic healing modalities and highly individualized care plans — because addiction affects every dimension of a person, and recovery must too.

  • Evidence-based: CBT, DBT, trauma-informed therapy, narrative therapy, group and family therapy
  • Holistic: Equine therapy, yoga, guided meditation, sound healing, Reiki, fitness
  • Unique: The Purpose Project — a client-directed goal that restores identity and direction

Our founders have lived experience with addiction. That shapes everything — how we design our programs, how our staff interact with clients, and what we believe recovery actually requires.

We treat addiction to all major substances:

  • Alcohol
  • Opioids & Fentanyl
  • Benzodiazepines (Xanax, Valium, Klonopin)
  • Stimulants & Methamphetamine
  • Cannabis / Marijuana
  • Prescription medications (painkillers, sleeping pills, etc.)

Our Medical Director and clinical team have experience managing withdrawal and detox for all substance types. If you have questions about a specific substance, call us — (951) 577-2203.

It depends on the substance and your medical history. For alcohol, benzodiazepines, and opioids, medically supervised detox is typically required before residential programming can begin — because withdrawal from these substances can be medically dangerous. The good news: we offer medical detox on-site as part of a seamless continuum. You do not need to find a separate detox facility first. Our Medical Director will assess you upon admission and determine the right protocol.

The Purpose Project is a program unique to The Hope Ranch that invites every residential client to identify and pursue a meaningful personal goal during their time in treatment — building something, starting a garden, learning a new skill, creating something with their hands. It is clinically designed to restore identity, self-worth, and a sense of direction beyond addiction. Clients submit their own Purpose Project; our team supports them in bringing it to life.

Category 04

Daily Life at the Ranch

Days at the ranch are structured, intentional, and varied. A typical day includes:

  • Morning yoga or breathwork to start the day grounded
  • Shared breakfast with peers
  • Individual therapy with your primary therapist
  • Group therapy sessions
  • Equine therapy or Purpose Project time
  • Holistic modalities (sound healing, meditation, Reiki, fitness)
  • Evening meal and speaker meeting
  • Personal wind-down, journaling, and reflection time

Individual schedules vary based on treatment phase and clinical plan. See our residential treatment page for a sample daily schedule.

Yes. Cell phone use is permitted at The Hope Ranch within set guidelines designed to support your recovery journey. We understand the importance of staying connected with loved ones — while also creating enough space from daily distractions for the therapeutic process to work. Full phone policies will be provided upon admission.

Yes. Smoking is permitted in designated outdoor areas on the ranch property.

The Hope Ranch is a real working ranch — not a clinical hospital ward. Accommodations are designed to feel like a home rather than a facility. Clients live on our 10-acre property in Perris, California, surrounded by open land, horses, and nature. The setting is intentional: the environment itself is part of the treatment. Questions about specific accommodations are best answered by calling our admissions team at (951) 577-2203.

Yes — and they're part of the program. The Hope Ranch is home to horses, donkeys, goats, and chickens. Equine therapy is a formal part of our holistic treatment program, and interaction with the ranch animals is woven into daily life. Clients are not observers — they are participants in ranch life, and that participation is clinically meaningful.

Category 05

Clinical Care & Therapies

Yes — this is a clinical specialty of ours. Nearly 50% of people with a substance use disorder also have a co-occurring mental health condition. Treating only one while ignoring the other is a primary reason for relapse. Our dual diagnosis program treats addiction and mental health simultaneously, including:

  • Depression & substance use disorder
  • Anxiety & addiction
  • PTSD & substance use disorder
  • Bipolar disorder & drug or alcohol use
  • Trauma-related disorders

Our program integrates a wide range of evidence-based and holistic modalities:

  • Individual therapy (CBT, DBT, trauma-informed)
  • Group therapy
  • Family therapy
  • Narrative therapy
  • Equine therapy
  • Yoga
  • Guided meditation
  • Sound healing
  • Reiki
  • Fitness & exercise
  • The Purpose Project

See our Therapies & Modalities section for detailed information on each.

Yes. Medication-assisted treatment is available where clinically appropriate and managed by our Medical Director. MAT options such as buprenorphine may be used during opioid detox to ease withdrawal and reduce cravings. All medication decisions are individualized and medically supervised. Our team will discuss what is appropriate for your specific situation during the intake and assessment process.

Yes. Our Veterans Recovery Program is designed specifically for the unique challenges veterans face — combat trauma, PTSD, chronic pain, opioid dependence, and the transition from military to civilian life. The program uses trauma-informed care, peer support, dual diagnosis treatment, and family therapy, all within a ranch environment that many veterans find grounding and restorative.

Category 06

Family & Loved Ones

Yes — and we actively encourage it. Family involvement is a core part of the Hope Ranch treatment philosophy. Visitation is scheduled in alignment with each client's treatment phase and clinical plan. Family therapy sessions begin during residential care, not after discharge. We also host monthly alumni and family events on the ranch. Full visitation guidelines will be outlined upon admission.

Yes. Family therapy is a formal component of our treatment program. Our family therapist works directly with clients and their loved ones to rebuild trust, improve communication, and create a home environment that supports long-term sobriety. Addiction fractures relationships — and recovery should rebuild them. We involve families from the beginning, not as an afterthought.

The best first step is to call us directly at (951) 577-2203. Our admissions team frequently works with families — not just the individual seeking treatment. We can walk you through how to start the conversation, what to expect, how insurance works, and how to support your loved one through the intake process. You don't have to figure this out alone.

Yes. The Hope Ranch hosts monthly alumni BBQs on the ranch property and speaker meetings open to alumni, current clients, and community members. The alumni network creates the kind of ongoing peer connection that supports long-term sobriety. The ranch is still your home after you leave.

Category 07

Location & Logistics

The Hope Ranch Recovery Center is located at 25780 California Route 74, Perris, CA 92570, in Riverside County. We are approximately:

  • 70 miles east of Los Angeles
  • 60 miles north of San Diego
  • 15 miles from Murrieta and Temecula
  • 20 miles from Lake Elsinore

The secluded 10-acre ranch setting is intentional — it provides the peace, space, and distance from urban triggers that residential treatment requires.

Yes. We provide travel assistance coordination as part of the admissions process. Whether you're coming from within California or traveling from another state, our admissions team will help you plan your arrival. Call us and we'll take care of the logistics with you.

Yes. The Hope Ranch holds three independent credentials — all verifiable directly through the issuing organizations:

  • CA DHCS License #330220AP — Licensed by the State Department of Health Care Services (exp. 9/30/2026). Verify here →
  • Joint Commission Accreditation — The gold standard in healthcare quality. Verify here →
  • LegitScript Certification — Verified ethical operations in addiction treatment marketing. Verify here →

— Insurance Verification

Check your coverage in 60 seconds.


The Hope Ranch accepts most major private insurance plans. Free, confidential verification — no commitment required. Our admissions team will contact you with a clear breakdown of your benefits.

We do not accept Medicaid or Medi-Cal. Self-pay options are available — call us to discuss.

Aetna
Cigna
Blue Cross
Blue Shield
United
Humana
Magellan
Optum
Beacon
Multiplan
Most PPOs
+ More

* Coverage varies by plan. Verification is free and non-binding. We do not accept Medicaid or Medi-Cal.

📞 Prefer to call? (951) 577-2203

— We're Here

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Prefer to write? Use our contact form and an admissions specialist will respond within the hour — usually much sooner.

Contact Form →

Schedule a Tour

Want to see the ranch before deciding? Tours are available by appointment. Call ahead and we'll make sure someone is here to welcome you.

Book a Tour →

— Take the First Step

Ready to stop asking questions and start answering them?

The most important question isn't on this page — it's the one you answer when you decide you're ready to get help. When that moment comes, our team is ready. Every call is confidential. No pressure. No obligation.

100% HIPAA Confidential · We do not accept Medicaid or Medi-Cal