Effective Date:

01/17/25

At Hope Ranch Recovery, your privacy is our priority. We are committed to protecting the confidentiality and security of your personal and health information in compliance with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email, date of birth, and emergency contact details. Health Information: Medical history, treatment records, medications, and any information relevant to your care.Payment Information: Billing address, insurance details, and payment methods for services rendered.

How We Use Your Information

The information we collect is used to:

Provide, coordinate, and manage your treatment and services.Communicate with you regarding your care, appointments, or follow-ups.Bill and process payments or insurance claims.Comply with legal and regulatory requirements.

Information Sharing

Hope Ranch Recovery will only share your information under the following circumstances:

With Your Consent: We may share your information with other providers, family members, or individuals if you give written authorization.For Treatment, Payment, or Operations: Your information may be shared with healthcare providers, insurance companies, or subcontractors necessary for your care. As Required by Law: We may disclose information to comply with legal obligations, court orders, or investigations.

We will not sell, rent, or disclose your personal or health information to third parties for marketing purposes.

Your Rights

As a client of Hope Ranch Recovery, you have the right to:

Access Your Records: Request copies of your medical records.Amend Your Records: Request corrections to any inaccurate information.Request Confidential Communications: Specify how and where we communicate with you.Restrict Information Sharing: Request limitations on how your information is used or shared, as permitted by law.File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with our office or the U.S. Department of Health and Human Services.

How We Protect Your Information

We take reasonable administrative, physical, and technical measures to safeguard your information from unauthorized access, disclosure, or misuse.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website and available upon request.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Hope Ranch Recovery

[email protected]

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.